Under the stars
Look at the picture. That is their own film, on their own website. Trustpilot. Google. Facebook. Yelp. Yell. Etsy. A firm can set the percentages. Forty five to one site. Fifty five to another. Zero to the rest. Their voice says fifty, thirty, twenty, or whatever mix makes sense for the brand.
That is a published product. Some builder companies use it. It is not a secret crime. The family reading the stars is not shown the sliders.
We open each site we can and we count it once. A fattened channel cannot bury a thinner one. Write when you have lived with the job.
See the stills they published01
On the usual tools a firm can weight the invites. Trustpilot. Google. Facebook. More here. Less there. That is a published product, not a crime. You are not shown the sliders when you read the stars. We do not do that. Every site we open counts once. Write when you are ready.
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Type a name and we search the public Companies House register. More than five million live companies. Click the name and you land on our page, not on theirs. A name on that list is not a score.
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A review is written by the person who used that shop, garage, or office. It sits on that company, not on a dealer group they happen to share a name with. We do not copy reviews from other websites.
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Type a trade and any UK town. The firms on the map show now. If we have not opened that town yet, we queue it. Headings fill as published review pages open. We do not scrape while you type.
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When you click into a company we try to read each review site again, before the page finishes. Two headings make an average. Three make an average. Trustpilot and Reviews.io we can open ourselves. Google we read from the public Places heading, as an average of the town pages we actually get. Facebook we read from their public page rating, but only if a Facebook app with Page Public Content Access will give it. A login as our own page does not unlock Halfords. LinkedIn is not a customer review site. Nobody types a URL.
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The review is not public until you open the confirmation link, and we have read it for a made-up or dangerous post. If we can send mail, that link arrives in your inbox. We do not show your email on the page.
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When we have the firm’s own site, we link it. That does not change the score. A company cannot pay to be listed, and we do not hide the link until they pay.
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The company cannot pay us to take a review down. A refund or an apology does not remove it.
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If Trustpilot, Reviews.io or another site we can actually open already shows a score, we list that number with a link and the date we read the page. We do not copy the written reviews under it. Facebook, Google and LinkedIn are not in the /5.
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Every score is shown out of five, so they are easy to compare. If a site uses ten or a hundred, we convert it. You can still see their original number.
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Each review website counts once. A site with thousands of reviews cannot hide a low score on another site. If we only have one website, we say so. A dash means we do not have a score from that site yet.
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People usually review the place they visited. When we have a town score and a company-wide score, we show both.
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A used car, Motability, a job on your home. Pick one. We keep those scores apart. We do not guess this from other websites.
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If a review looks made-up, copied, or dangerous, tell us. We read it. A concern does not hide a review on its own.
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A court order, or if the review puts someone in danger. That is the list.
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A business can claim the listing or buy a labelled advertisement beside the board. That does not move the stars and it does not take a review down.
Those numbers already sit on the other website. We show them so you can see more than one view. We do not copy the written reviews.
If we cannot open a page that shows a number, we leave that row blank. We do not guess.
This site is not a bank or a financial adviser. We still keep the board honest: no fake reviews, no paid takedowns, and no made-up scores.
Fake reviews are against the law. We keep your email private. The full detail is on the privacy and terms pages.
Reviews stay up.
Some firms can weight the invites. We put the stills they published on this site. See what they published.